RMS Equipment Company Designers and Manufacturers of Process Machinery RMS Equipment Company PRIVACY STATEMENT This Internet Web site is owned and controlled by RMS Equipment Company, 105 Glasgow St., Kitchener, Ontario Canada, N2G 4J4. What personal information is being gathered and how is this information being used? Information Collection and Use RMS Equipment Company is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. RMS Equipment Company collects information from our users at several different points on our Internet Web site. Registration In order to use this site or portions of this site, a user may need to first complete a registration form. During registration, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. Orders We request information from the user on our order form. Here, a user must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to contact the user. Log Files We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Who will the information be shared with, if anyone? Sharing We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. RMS Equipment Company reserves the right to perform statistical analyses and profiling of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform third parties of such information. RMS Equipment Company will provide only aggregate data from these analyses to third parties; no personally identifying information will be disclosed. What safeguards are in place to protect the loss, misuse or alteration of your information? Links This site may contain links to other sites. Please be aware that we, RMS Equipment Company, are not responsible for the privacy practices of such other sites. We encourage our users, that when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site. Security This site has security measures in place to protect the loss, misuse and alteration of the information provided on the site. The site uses Secure Socket Layer (SSL) technology, the current standard for secure transactions over the Internet, to promote the security of your data. There are some simple measures that you can take to promote protection of your information. First, to help protect the security of your account, do not share your password with others. Also, please remember to "log-off" after using any of our on-line services when you have finished using the site. While we strive to protect your personally identifying information, the Internet is not fully secure. Consequently, RMS Equipment Company cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We do however attempt to ensure its security on our system. If you have any questions about the security at our Internet Web site, you can send an email to rmssales@rmsequip.com Like most web sites, this site uses "cookies" to allow you to move more quickly through the site. Cookies are small text files a web site can use to recognize repeat users and facilitate their ongoing access to and use of the site. Cookies do not by themselves collect identifying information; instead, they collect information related to the characteristics of your computer, or when and how you reached the site. Generally, cookies work by assigning to the user a unique number that has no meaning outside the assigning site and do not pose a threat to a user's system or files. We use this information only for purposes of planning and tracking, as well as assessing the technical function of our site. For instance, when you access a specific area of our site, the system will transfer a cookie to your browser so that when you return to this area of the site, you will not have to reenter your data to gain access to it. This cookie is only used to eliminate the need to duplicate your information. By understanding how our site is accessed, we can continually improve it to respond to users' interests. We may use cookies to track information about which pages you visit within our site in order to gauge the effectiveness of our content or to continue to refine the types of content that you may find interesting. However, we cannot control the use of cookies by advertisers or third parties hosting data for us. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to enable you to use certain features on our site. What if there are changes? Site and Service Updates We may send site and service announcement emails to users at any time. Registered users are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone. Correction/Updating Personal Information: If a user's personally identifiable information changes (such as your zip code or phone number), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the customer service page or by emailing Customer Service at rmssales@rmsequip.com or by contacting us at RMS Equipment Company, 105 Glasgow St., Kitchener, Ontario Canada, N2G 4J4, 519-749-4634. Policy Changes RMS Equipment Company reserves the right to review and change this Policy at any time. Policy changes may be made without prior notice to existing customers. If we decide to change our privacy policy, we will post those changes on our Homepage so our users are aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify registered users via email. Users will have a choice, if any, as to whether or not we use their information in this different manner. Policy revisions only apply to information gathered after the effective date of the revised policy, unless we give you notice and choice as to the changes in use, in which case all information is subject to the new policy. Effective Date August 01, 2001

RMS Equipment Company P.O. Box 9001 105 Glasgow St. Kitchener, Ontario, N2G 4J4 CANADA Tel: (519) 749-4634 Fax: (519) 749-4613 E-mail: rmssales@rmsequip.com
Member of The Pettibone Tire Equipment Group